Firefox will erase your extensions and themes, browser preferences, search engines, site-specific preferences, and other browser settings. However, Firefox will attempt to preserve your bookmarks, browsing history, passwords, saved form history, saved passwords, cookies, and windows and tabs you had open. Dummies has always stood for taking on complex concepts and making them easy to understand. Dummies helps everyone be more knowledgeable and confident in applying what they know.
- Where Is My Web Browser Cache
- Where Is My Web Browser On Xbox 1 S
- Where Is The Browser Window
- Where Is My Web Browsers Bar
- Where Is My Web Browser Address Bar
- Before you begin
- Mobile browsers
- Desktop browsers
Before you begin
Clearing your web browser's cache, cookies, and history may remove data such as the following:
- Saved passwords
- Address bar predictions
- Shopping cart contents, etc.
While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first. If you are unable to do so, see Troubleshooting alternatives below.
For details about browser cache, cookies, and history, see:
- For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press
Ctrl-Shift-Delete
(Windows) orCommand-Shift-Delete
(Mac). If this doesn't work, follow the appropriate instructions below. - If the instructions below don't exactly match what you see, you may need to update your web browser to the latest version.
If you don't see instructions below for your specific version or browser, search your browser's Help menu for 'clear cache'. If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]. In Firefox, if you don't see the menu bar, press
Alt
. - UITS strongly recommends that you use a supported browser, and not Internet Explorer (IE). IE 11, the last major version, no longer supports Microsoft Teams, and will stop supporting Microsoft 365 apps in August 2021.
Troubleshooting alternatives
If you need to clear your cache, cookies, and history for troubleshooting purposes, but aren't yet prepared to lose the content listed above, you may wish to consider using a private browsing window in your preferred browser as a temporary solution:
- Private Browsing (Firefox)
- Browse in private with Incognito mode (Chrome desktop and Android)
Mobile browsers
Android
The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu:
- Go to Settings and choose Apps or Application Manager.
- Swipe to the All tab.
- In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
- Exit/quit all browser windows and re-open the browser.
Chrome for Android
- Tap Chrome menu > Settings.
- Tap (Advanced) Privacy.
- From the 'Time Range' drop-down menu, select All Time.
- Check Cookies and Site data and Cached Images and Files.
- Tap Clear data.
- Exit/quit all browser windows and re-open the browser.
Safari for iOS
Where Is My Web Browser Cache
- Open your Settings app.
- Tap Safari.
- Tap Clear History and Website Data and confirm.
- Exit/quit all browser windows and re-open the browser.
Where Is My Web Browser On Xbox 1 S
Chrome for iOS
- Tap Chrome menu > Settings.
- Tap Privacy.
- Tap Clear Browsing Data.
- Choose the data type you want to clear.
- Tap Clear Browsing Data.
- Exit/quit all browser windows and re-open the browser.
Desktop browsers
Chrome
- In the browser bar, enter:
- At the top of the 'Clear browsing data' window, click Advanced.
- Select the following:
- Browsing history
- Download history
- Cookies and other site data
- Cached images and files
From the 'Time range' drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.
- Click CLEAR DATA.
- Exit/quit all browser windows and re-open the browser.
Firefox
- From the History menu, select Clear RecentHistory.
If the menu bar is hidden, press
Alt
to make itvisible. - From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Next to 'Details', click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
- Click Clear Now.
- Exit/quit all browser windows and re-open the browser.
Microsoft Edge
Microsoft Edge Legacy support ends on March 9, 2021. If you still have Edge Legacy, UITS recommends installing the new Chromium-based Microsoft Edge by running Windows Update.
- In the top right, click the Hub icon (looks like star with three horizontal lines).
- Click the History icon (looks like a clock), and then select Clear all history.
- Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
- After the 'All Clear!' message appears, exit/quit all browser windows and re-open the browser.
Opera
- From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data....
- In the dialog box that opens, from the 'Obliterate the following items from:' drop-down menu, select The beginning of time.
- Select the following:
- Browsing history
- Download history
- Cookies and other site data
- Cached images and files
- Click Clear browsing data.
- Exit/quit all browser windows and re-open the browser.
Safari 8 and later
- From the Safari menu, select Clear History... or Clear History and WebsiteData....
- Select the desired time range, and then click Clear History.
- Go to Safari > Quit Safari or press
Command-Q
to exit the browser completely.
Every Internet browser has settings you can change, including privacy options, search engine preferences, autofill and autocomplete behavior, and more. To access your Internet browser settings, choose your browser from the list below and follow the instructions.
Google Chrome
- Open the Google Chrome browser.
- In the upper-right corner, click the Customize and control Google Chrome icon.
- In the drop-down menu that appears, select Settings.
Mozilla Firefox
- Open the Mozilla Firefox browser.
- Click the menu icon in the upper-right corner of the browser window.
- In the drop-down menu that appears, select Options.
Safari
- Open the Safari browser.
- Select from the menu bar in the top-left corner of the screen.
- In the drop-down menu that appears, select Preferences.
You can also press the Command+, (comma) shortcut key combination to access Safari settings.
Microsoft Edge
- Open the Microsoft Edge browser.
- Click the Settings and more icon in the upper-right corner of the browser window.
- In the drop-down menu that appears, near the bottom, select Settings.
Where Is The Browser Window
Microsoft Edge Legacy
- Open the Microsoft Edge Legacy browser.
- Click the More icon in the upper-right corner of the browser window.
- In the drop-down menu that appears, select Settings.
Microsoft Internet Explorer
- Open the Internet Explorer browser.
- In the upper-right corner, click the Tools icon.
- In the drop-down menu that appears, select Internet options.
Opera
- Open the Opera browser.
- In the upper-left corner, click the Menu button.
- In the drop-down menu that appears, select Settings.
Where Is My Web Browsers Bar
TipYou can also press the Alt+P shortcut key combination to access Opera settings.
Where Is My Web Browser Address Bar
Additional information
- See our browser page for related information about browsers.